Return and Exchange Policy

Return and Exchange Policy

1. No Returns:
    We do not accept any returns for products sold on our website. Please make sure to review your order details carefully before making a purchase.

2. Size Exchange:
    If you need to exchange your product for a different size, you can do so within 3 days of delivery. A size exchange fee of ₹100 will be applicable, and you are responsible for shipping the product back to us.
    The product must be unused, with all original tags intact and in the same condition as received.

3. Exchange Process: To initiate a size exchange, please contact our customer support team on Whatsapp at +91 9926622206 with your order details.
    Once your request is approved, ship the product back to the address provided by our team.
    After receiving and inspecting the product, we will process the size exchange and ship the new size to you.

4. Shipping for Exchange:
    Customers are responsible for the cost of shipping the product back to us for a size exchange. We recommend using a trackable shipping method as we are not responsible for lost or damaged items during transit.

5. Non-Exchangeable Products:
    Items that are not eligible for size exchange include:
* Customized or altered products.
* Products purchased during sales or promotions.
* Products that are damaged, washed, or worn.

6. Contact Us:
    For any questions or concerns regarding your order, feel free to reach out to our support team at:
    Instagram: @raasbyriya
    Whatsapp: +91 9926622206